Help lines and Services
SDA Cornerstone Counselling service: Our counsellors and trained listeners are available from 8am to 12 midnight.
Call us on 0330 133 2495 to talk to someone or visit our website to chat with us online.
For appointments call our office on 0207 723 8050.
Care For The Family: Bereaved Parents Network & Support for Those Widowed at a Young Age www.careforthefamily.org.uk
Premier Life: help with life’s ups and downs www.premierlife.org.uk
Organisations that provide guidance on accredited counsellors where personal counselling is required.
Association of Christian Counsellors: www.acc-uk.org
British Association of Counselling & Psychotherapy: www.bacp.org
National Counselling Society: www.nationalcounsellingsociety.org
UK Council for Psychotherapy: www.psychotherapy.org.uk
The Compassionate Friends: support after the death of a child: www.tcf.org.uk
Winston’s Wish: www.winstonswish.org.uk. Supporting children in bereavement
Care For The Family: Bereaved Parents Network & Support for Those Widowed at a Young Age. www.careforthefamily.org.uk
Premier Life: help with life’s ups and downs: www.premierlife.org.uk
Mental Health, Self-harm and Addiction
MIND: www.mind.org.uk 0300 123 3393 extensive information to assist in understanding mental health issues
Mind and Soul: www.mindandsoulfoundation.org Mental Health Friendly Church
No Panic: 0808 808 0545 web: www.nopanic.org.uk Charity to help those with panic attacks, phobias, OCD, anxiety disorders and tranquiliser withdrawal.
Dementia UK: www.dementiauk.org 0207 697 4160
Alzheimers Society: www.alzheimers.org.uk Helpline 0300 222 11 22
Premier Lifeline: national Christian confidential helpline, 9am-midnight daily 0300 111 0101
Adfam: www.adfam.org.uk provides help & advice to families affected by drugs & alcohol and professionals
Saneline: Telephone: Website: www.sane.org.uk/what_we_do/support/helpline 0300 304 7000 (4:30pm-10:30pm) National mental health hotline which provides information and support.
Rethink Mental Illness Advice Line: http://www.rethink.org/about-us/our-mental-health-advice Telephone: 0300 5000 927 (9.30am - 4pm Monday to Friday) Email: email@example.com, Provides advice and support to people with mental problems and carers. Advice for health professionals also available
Childline: 0800 1111 www.childline.org.uk
The National Association for Children of Alcoholics Helpline: 0800 358 3456 ww.nacoa.org.uk
Self Harm: www.selfharm.org.uk – support service, information, training sessions
Harmless: https://harmless.org.uk user led organisation that provides a range of services about self-harm including support, information, training and consultancy to people who self-harm, their friends and families
National Self-harm Network (NHSN) Helpline: 0800 622 6000 www.nshn.co.uk
Survivor-led organisation supporting those who self-harm
YoungMinds: www.youngminds.org.uk Information for both parents and young people, including podcasts, downloadable leaflet on self-harm Parents information service: 0808 802 5544. General information-
Winston’s Wish: www.winstonswish.org.uk. Supporting children in bereavement
Care For The Family: Bereaved Parents Network & Support for Those Widowed at a Young Age.: www.careforthefamily.org.uk
PAPYRUS UK: www.papyrus-uk.org Provides support for young people under 35 who are experiencing thoughts of suicide, as well as people concerned about someone else. Their Hopeline UK service is open 9am - midnight every day of the year (including weekends and bank holidays). Helpline: 0800 068 4141, Text: 07860039967, Email: firstname.lastname@example.org
Marriage Resource: www.marriageresource.org.uk
Care for the Family: marriage support www.careforthefamily.org.uk
Relate: https://www.relate.org.uk Provides support for marriages, divorce, Parenting and LGBT issues
Marriage Care: https://www.marriagecare.org.uk Provides pre-marital, marital and relationship counselling
General Mental Health
Safe Haven: www.bucksmind.org.uk/services/safe-haven run by Bucks Mind; crisis support during the evening. Call between 6pm and 11pm. Sun, Mon, Tues, Wed - 01296 453017. Thurs, Fri, Sat - 01494 218098
NHS Mental Health Support for Buckinghamshire & Oxfordshire: (for advice on mental health & wellbeing) Please call 111 or your GP) Callers wil be put through to the dedicated team of mental health experts.
Bucks Safe Haven: www.bucksmind.org.uk/services/safe-haven/ (mental health crisis support) 6pm to midnight every day. Call 6pm to 11pm on 01296 453017 (Sun, Mon, Tues, Wed) or 01494 218098 (Thurs, Fri, Sat)
Healthy Minds Bucks: www.healthymindsbucks.nhs.uk (NHS service for those experiencing difficulties with stress, anxiety & depression; potential clients can self-refer) 01865 901600 or via website or text "Talk" & your name 07798 667169 for callback
The Samaritans: www.samaritans.org Free national helpline: 116123 (all day every day)
Mental Health: 24/7 Helpline now live for Bucks,
A new telephone helpline for mental health advice has been launched in Buckinghamshire.
It will operate during the COVID-19 pandemic 24 hours a day, seven days a week and temporarily replaces 111 for people who need mental health care and their situation is not life threatening.
Residents of all ages can call for advice about how to manage symptoms, to find out when and where to get help and to access support from mental health professionals.
During office hours, people who already use MH services should contact services directly using the phone numbers in their care plan.
- Adult helpline: 01865 904997
- Children and Young People: 01865 904998.
Street Link: www.streetlink.org.uk 0300 5000914 (advise them of rough sleepers so that they can connect people with local services)
Aylesbury Food Bank aylesbury.foodbank.org.uk 01296 395514 Email: email@example.com
Aylesbury Homeless Action Group www.ahag.org.uk 01296 435026 Email: firstname.lastname@example.org
Drop-in sessions: Monday 10am - 11.30am - Job Centre, Sunley House, Oxford Road, Aylesbury
Wednesday 10.30am to midday - St Mary's Church, Aylesbury town centre
Fridays 12noon to 1pm - Aylesbury Library (currently in the Study Centre)
Bridge The Gap: free lunch & Aylesbury Foodbank Voucher distribution. Saturdays (twice a month) 12noon to 1.30pm. Southcourt Baptist Church. For more details contact email@example.com 01296 480080 NOTE: Please call as days & times have changed during the Covid-19 pandemic.
Buckinghamshire Housing Support Service: www.p3charity.org – supports those at risk of homelessness to manage their housing needs. for online referral Or Drop-Ins in Aylesbury: Cafe Zest (House of Fraser) on Tuesdays between 1 & 3pm , Vineyard Centre Aylebury on Tuesdays between 10am & 12 noon, Aylesbury Library on Thursdyas between 1 & 2pm. Tel: 0808 164 1810. Email: firstname.lastname@example.org
Never Alone: Email: community.Bucks@cpjfield.co.uk (group meeting to combat loneliness). Third Thursday of the month at The Source, Church of the Holy Spirit, Bedgrove, 10am to 12noon. More info from:
Silver Line: (free confidential helpline for information, friendship & advice) 0800 4708090 (24 hrs a day, everyday)
BOPAG (Bucks Older People's Action Group (empowering older people in Bucks) www.bopag.org.uk
Age UK Bucks (information, help, advice) www.ageuk.org.uk/buckinghamshire 01296 431911
Debt Advice Foundation: www.debtadvicefoundation.org (a charity offering free, confidential advice) 0800 0434050 (Mon-Fri 8am-8pm,Sat 9am-3pm)
Step Change Debt Charity: (free online advice) www.stepchange.org
Swan Community Bank: www.swancommunitybank.org.uk (formerly Aylesbury Credit Union) 03030 300147 (local rate 8am - 4pm Mon-Fri, closes 12 on Wed)
Abuse and Crime
Domestic Violence/Gender Violence: www.aylesburywomensaid.org.uk Aylesbury Womens Aid (women supporting women against domestic violence) Refuge: 01296 436827
Outreach/DVA service: 01296 437777
Inspire All: ) inspireallcic.weebly.com 01296 706556 (To enable all victims of 'trauma' to lead fulfilling lives out of the shadow of abuse they have suffered
Victims First: www.victims-first.org.uk 0300 1234148 free emotional & practical support to all victims & witness of crime, as well as family members of victims, in our area
DASH Charity: Accommodation for women & children fleeing violence
Tel: 01753 549865 email: email@example.com
The Survivors Trust: www.thesurvivorstrust.org support / information / advice / local services
Help for Adult Victims of Childhood Abuse: www.havoca.orgcomprehensive information on addictions etc. / recommended reading / section for family/partners/friends etc.
National Association for People Abused in Childhood: www.napac.org.uk helpline no / postcode finder for local support / recommended reading and info
Hidden Hurt: www.hiddenhurt.co.ukwebsite with advice and information about domestic violence
National Domestic Violence Helpline: 0808 2000 247
Scottish Centre for Personal Safety Security and Safety: www.securityandsafety.co.uk
Refuge: provides and support and has a network of safe houses for women and children www.refuge.org.uk 0808 2000 247
Action on Elder Abuse: (AEA) www.elderabuse.org.ukworks to protect, and prevent the abuse of, vulnerable older adults. Helpline: 080 8808 8141
Special Needs / Possibilities support
GRASPS: (Aylesbury Autism and Asperger Syndrome Support). A network of supporting, engaging & encouraging members set up by 2 mums 'each have wonderful sons, diagnosed with Asperger Syndrome. Contact: Clare: 077834 34623 or email: firstname.lastname@example.org
Family Information Service www.bucksfamilyinfo.org (free, impartial information for families with children aged 0 to 19 yrs, up to 25 years with special educational needs or a disability; and young people and professionals) 01296 383065 (9am-5pm Mon-Fri)
TORCH: www.torchtrust.org 01858 438260 (Vision for people with sight loss) Help & support for those who are blind, partially sighted or losing their sight.
The National Autistic Society: https://www.autism.org.uk The UK’s leading charity for people with autism and their families. 393 City Road, London. EC1V 1NG UK, Tel: +44 (0)20 7833 2299, Fax: +44 (0)20 7833 9666, Email: email@example.com
National AIDS Trust: https://www.nat.org.uk, National AIDS Trust, Aztec House
397-405 Archway Road, London, N6 4EY Tel: 44 020 7814 6767 Fax: 44 020 7216 0111. UK charity that supports people and families dealing with HIV.
British Dyslexia Association: https://www.bdadyslexia.org.uk, Tel. 0333 405 4555 Supports families affected by dyslexia and dyscalculia. The British Dyslexia Association, Unit 6a Bracknell Beeches, Old Bracknell Lane, Bracknell, RG12 7BW
The ADHD Foundation Neurodiversity Charity: https://www.adhdfoundation.org.uk, Provides information for the 1 in 5 people who live with ADHD, Autism, Dyslexia, Dyspraxia, Dyscalculia and Tourette’s syndrome. 3rd Floor, 54 St James Street, Liverpool L1 0AB, For general enquiries please call 0151 541 9020 or e-mail firstname.lastname@example.org
Tourettes Action: https://www.tourettes-action.org.uk ,Tourettes is an inherited neurological condition which is characterised by involuntary movements and sounds and tics. To find out more please contact.
Down's Syndrome Association: https://www.downs-syndrome.org.uk, Helpline: +44 (0)333 1212 300, Monday to Friday 10:00am – 4:00pm, Providing support to adults and children with Down’s Syndrome. Langdon Down Centre,
2a Langdon Park, Teddington, Middlesex, TW11 9PS, email@example.com
SCOPE: https://www.scope.org.uk, 0808 800 3333 Open Monday to Friday 9am to 6pm. Saturday to Sunday 10am to 6pm.Email:firstname.lastname@example.org .Provides practical advice and emotional support to people with disabilities.
Family Action: https://www.family-action.org.uk, 34 Wharf Road, London, N1 7GR. Tel: 020 7254 6251. Providing practical, emotional and financial support to those who are experiencing poverty, disadvantage, learning disabilities, abuse, drugs/ alcohol misuse and social isolation.
National Association of Gifted Children: https://www.nagc.org/resources-publications/resources/what-giftedness
Potential Plus UK: https://potentialplusuk.org
John Hopkins for Talent Youth: https://cty.jhu.edu
The World Council for Gifted and Talented Children: https://world-gifted.org
Stanford Pre- Collegiate Studies: https://spcs.stanford.edu
Child Bereavement UK: www.childbereavementuk.org 0800 0288840
SOBS: (survivors of bereavement by suicide - support group including local meetings) www.uksobs.org 0300 1115065 Local groups, Geoff, 07562 336649
Shout: for support in a crisis www.giveusashout.org Free 24/7 text service for anyone in crisis. Text Shout to 85258 (Young women)
Way IN: Counselling and Information agency for Young People, 60 High Street(Sills Yard)
Chesham, HP5 1EPTel: 01494 791177, email: email@example.com
How to access the service: Self-referral
Y. E. S (Youth Enquiry Service): Advice & Assistance with health, housing, drugs & alcohol, counselling for 13 - 25 yr olds, 52 Frogmoor, High Wycombe, Bucks. Tel: 01494 437373
email: firstname.lastname@example.org, How to access the service: Self-referral
Cost to user: None
Time to Talk Mediation Service: Mediation for 11-25 yr olds & their familiesThe Roundhouse, St Mary's Street, High Wycombe, HP11 2HE, Tel: 01296 329903 Other info: Operates outside High Wycombe if necessary, Cost to user: None
Padstones Housing: 16-19 yr olds, single, homeless and vulnerable in supported accommodation. Upto 25 yrs with minimal support, Reedham House, 2 Britwell Road, Burnham, Bucks.Tel: 01628 660872, email: email@example.comHow to access the service: Self-referral or other agency. 2 emergency direct access beds
Cost to user: None
Youth Concern: https://www.youthconcern.org.uk
Youth Talk: Tel: 01727 868684 https://youthtalk.org.uk/about/ Provides free confidential counselling for young people aged 13 -25 years old in St. Albans and surrounding areas.
Childline: 0800 1111 www.childline.org.uk
https://pandasfoundation.org.uk, We are here, whatever the weather, to offer hope, empathy and support for every parent or network affected by perinatal mental illness
Pregnancy Matters www.lifecharity.org.uk Tel: 0808 8025433
Maternity Action: https://maternityaction.org.uk A charity committed to ending inequality and improving the health and wellbeing of pregnant women and their families.
NCT (National Children Trust): https://www.nct.org.uk/pregnancy/coronavirus-and-pregnancy/black-or-asian-and-pregnant-what-you-need-know-about-coronavirus. Support for pregnant women and B.A.M:E advice in pregnancy
Men In Sheds: (for men who have experienced life-changing events, such as redundancy, retirement, bereavement, ill-health or social isolation to meet, be productive, learn new skills in the local community) Meet Mon, Wed & Fri 10am - 4pm at 'The Shed' 27/8 Rabans Close, HP19 8RS. Tel: 01296 709256. Email: firstname.lastname@example.org.
CALM: (helpline & website service for men in crisis) www.thecalmzone.net 0800 585858 (5pm-midnight daily) or live webchat
Heads Together: www.headstogether.org.uk/heads-up/ (Heads Up & the FA working together to change the conversation on mental health)
Mens Advice Line: www.mensadviceline.org.uk (advice and support for men experiencing domestic violence and abuse) 0808 8010327
Mediation Buckinghamshire: www.mediationbucks.org.uk (improving relationships & resolving differences between people) 01494 520821 (10am-3pm)
Amcare: www.gamcare.org.uk (for those affected by problem gambling, either directly or those close to them) 0808 8020133 or live webchat (8am-midnight, daily)
Aylesbury Homeless Action Group: 01296 435026, http://www.ahag.org.uk
2 Rickfords Hill, Aylesbury,HP20 2RX
Aylesbury Vale Homeless advice page: https://www.aylesburyvaledc.gov.uk/section/homeless-and-homelessness-advice
Connection Support: https://www.connectionsupport.org.uk, Bucks: 01296 484322, Support for individual facing complex life challenges i.e. homeless, debt, loneliness, mental health issues , refugees